Business Policies

When placing an order with Peace of Bread Bakery (hereinafter “Me,” “My,” “I,” "We,” "Us,” "Our,” “Peace of Bread Bakery”), you (hereinafter “You,” “Your,” “Customer,” “Client”) agree to the following terms and conditions:

Accepting our terms and conditions and payment confirms your agreement to our terms and conditions and establishes a legally binding agreement between you and Peace of Bread Bakery

Our Guarantee

We will provide fresh, flavorful goods made with quality ingredients. We appreciate your business and are honored that you have chosen our bakery. We guarantee to do our part to ensure our products meet your specifications. However, if you are unsatisfied with our product(s), please let us know when you receive your order.

Inquiries

You can expect that new and existing order inquiries will receive a response within 24 hours. Your order is confirmed upon receipt of payment in full. All other correspondence will be answered within 48 hours, in the order received.

Payment

Because we bake to order, we require payment upfront. The full amount is due when the order invoice is received. Payment represents your acceptance of all order details as specified in the invoice email. Peace of Bread Bakery will only treat your order as confirmed once full payment has been received. If the total amount of an order is not received within 24 hours of sending your invoice, we will mark the order as canceled.

Refunds and Cancellations

Please contact us if you need to cancel. Orders canceled within 24 hours of submitting payment will be refunded in full via the method of purchase. Orders canceled after 24 hours will be issued store credit to your client account in the full order amount minus a $5 inconvenience fee. In the unlikely event we need to cancel your order, we will return any fees paid via the original method of purchase. Reasons we may need to cancel include but are not limited to death, injury, illness (due to health and safety regulations), severe medical conditions, or an accident of myself or any immediate family member.

No-Call, No-Show Orders

Any order that is not picked up at the agreed-upon time without an attempt to reschedule is forfeited, and absolutely no reschedule, refund, or future credit will be permitted under any circumstances. Order(s) may be donated to charity or resold at our discretion. Because of the nature of our business and our quality and freshness assurance, we will dispose of any items that have not been picked up or delivered within 48 hours after the specified collection time has passed.

Pickups 

Pickups are scheduled by appointment. Orders can be picked up from the Hutto Co-Op District Thursday and Friday from 8am - 11am or 4pm- 7pm. Please be on time to pick up your order. You have a 15-minute window to pick up your order. Unfortunately, we cannot guarantee that we will remain at the pick up location outside your collection window. If you cannot make your scheduled pickup, please contact us via email to reschedule. If you cannot collect your goods within 24 hours, we will offer a store credit and resell/donate the order at our discretion.

Deliveries

Deliveries are made on Saturdays between 7am - 11am. The delivery charge covers our time and fuel costs. We deliver up to 10 miles from the Hutto Co-Op District. Whether you elected an in-person or no-contact delivery, it is your responsibility to ensure that you have provided the correct delivery information. Peace of Bread Bakery accepts no responsibility for any loss or consequential loss incurred by the customer as a result. Peace of Bread Bakery is not responsible for any delay or inability to deliver based on accidents, natural disasters, transportation issues, inclement weather, illness, death, labor troubles, delay of supplies, disputes, strikes, or any other circumstance beyond Peace of Bread Bakery’s control. In the case of an unavoidable situation, such as a car accident or poor road conditions during delivery, we cannot be held liable for more than the cost of the order.

Quality and Storage

Your order will be baked as close to your pickup or delivery day as possible to ensure quality and freshness. We suggest that goods should be eaten as close to the pickup or delivery date as possible. For optimal freshness, we suggest consumption within 2-3 days. Keep in original packaging, a bread box, or another bread storage container in a cool, dry place. Do not store in the fridge as this will dry your bread out. Freeze your bread for up to 6 months in a freezer bag, whole or sliced. Refresh frozen sourdough by thawing at room temperature or toasting individual slices. To refresh stale bread, sprinkle with water and heat in an oven at 350F for 5-10 minutes. Once products have been pickup up or delivered, the responsibility of consumption lies with the customer and, therefore, indemnifies Peace of Bread Bakery of all liability for personal use.

Allergies

All of our products are labeled with allergen information. If you have a specific question about the ingredients in one or more of our products, reach out to us directly so we can provide you a list. Please be aware that while your order may not be made with a specified allergen, it will have been prepared in a kitchen where potential allergens may be used in other products. We cannot guarantee that your product(s) will be free from all nut traces and allergens. All products may come into contact with, soy, wheat, dairy, nuts, natural dyes, and other allergens not listed. After purchasing, it is your responsibility to inform potential consumers of this allergy information. Peace of Bread Bakery will not be held liable for any allergic reaction resulting from the consumption of any products. 

Weather

Heat and humidity can adversely affect our product(s). In warmer months, it is advised that our product(s) be kept in an air-conditioned area or, at the very least, a cool area. (Refrigeration is not recommended for breads and cookies). It is strongly suggested that the product(s) being collected by the customer are transported in an air-conditioned vehicle. Peace of Bread Bakery is in no way responsible for any damage that may occur due to weather conditions.

Exemption

Where damage does occur to the irrefutable fault of Peace of Bread Bakery, a partial or full refund may be given. This will be determined on an individual basis. Proof must be provided immediately, either in person or by way of pictorial evidence. Assuming all precautions have been taken by us to provide you with sound packaging and structural support, Peace of Bread Bakery accepts no liability for any damage that may occur once products are in the customer's possession.

Photographs

Peace of Bread Bakery reserves the right to use all photographs of the products for advertising purposes without compensation to you.

Liability

Peace of Bread Bakery is not responsible for bodily injury or consequential damage which may result from services.

By placing an order with Peace of Bread Bakery, you agree to these terms and conditions in their entirety.